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Booking Guideline - How To Cancel The Booking Through Bali Surf Advisor

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Booking Guideline
How To Cancel The Booking

If you have the holding reservation of surfing, tours, hotels, adventures, spa and other activities through Bali Surf Advisor and want to cancel it, we provide the guideline how to cancel your booking that you may do through email or direct phone call to our teams. The cancellation fee might be occur if the cancellation is made within the cut of date (Deadline Date) or within the cancellation period that has been determined upon the booking confirmation.

Cancel the Booking

It is very easy to cancel the booking where you can make by the following ways:
We provide the guideline how to cancel the booking through email and fax as follows:
By email:
You can do by reply our last/previous or you can make the email and ensure the following things as below:
  1. Email address that your email will be delivered to is info@balisurfadvisor.com
  2. Type on the CC column with your alternative email address if any.
  3. Type on the subject column with the wording Booking Cancellation.
  4. Start to type your content of email by mentioning the following data:
    • Name of person who has registered on your booking.
    • Total of person.
    • Type of activities that has been booked.
    • Date of the activities that has been booked.
    • Your hotel’s name in Bali.
  5. After the email has been completed click send button.
  6. Your email will be received by our team and process your booking cancellation as soon as possible. We will give you the response after your booking has been definitely released from our system including other information or cancellation notification if any.
By Fax:
Type or write your fax by completing the following data:
  1. Type the name of our team who would you like to address your fax or if you do not remember the name, just type 'Reservation Department'.
  2. Type your name correctly.
  3. Type your fax number correctly.
  4. Type the date of cancellation.
  5. Type the subject of your fax by mentioning Booking Cancellation.
  6. Start to type your content of fax by mentioning the following data:
    • Name of person who has registered on your booking.
    • Total of person.
    • Type of activities that has been booked.
    • Date of the activities that has been booked.
    • Your hotel’s name in Bali.
  7. After completing the content of fax, please send your fax to our fax number.
    Your fax will be received by our team and process your booking cancellation as soon as possible. We will give you the response after your booking has been definitely released from our system including other information or cancellation notification if any.
Once you have received the cancellation notification from Bali Surf Advisor that is means your booking definitely cancelled or released.
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